The best way to measure the experience is to measure emotions and the reasons behind them
We're all about emotions
Decisions are made 70% based on emotions. Emotions affect not only purchasing decisions, but also how satisfied and loyal customers or employees are, how willing are they to purchase or recommend the company. To put it simple, emotions effect our every step on the customer, or employee, journey.
VibeVision® has been developed to provide your business with reliable and easy-to-understand information: what kind of emotions are involved in your experience, and why.
Sounds simple - yes! And we, with a little help of artificial intelligence, are here to make it even more simple.
EASY AS 1-2-3 (and 4)
EMOTIONS ARE THERE -
It is possible to measure experience beyond satisfaction.
WE KNOW THE SCIENCE
VibeVision® is developed together with universities and is based on a scientific model.
WE SPEAK YOUR CRM
Easy integrations for automated processes, we fit smoothy into your customer journey.
Emotionally engaged customer is even better than satisfied one,
50% better to be exact
EASY PRICING FOR
Whether you're beginning your way to an outstanding CX or you're already a hard core player, we have the right solution.
CLEAR REPORTS FOR
Emotions can be your KPI.
It's simple - try it!
Emotional intelligence is the next step
Emotions is the next step in understanding and developing the Experience.
VibeVision® makes it possible not only to measure the emotions, but to make
sense of the Emotional data and use it as a tool to develop the business.
How would we measure your experience? Just ask us!